Bullsbrook Family Medical Practice

Reviews of Bullsbrook Family Medical Practice

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  Laura Johnston Added January 21, 2024

  ★ ☆ ☆ ☆ ☆
  2 appointments booked at this doctors, both times we have waited over an hour to be seen, even with young kids! They do not care and are rude when asked how long the wait is!! Run the doctors properly or don't have one! You won't be seeing all of us again! They don't know when to send reminder texts out and constantly told us we had an appointment when we didn't.
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  Edward Benfield Added January 19, 2024

  ★ ☆ ☆ ☆ ☆
  Totally Disappointed - Did you know that you have to pay to have a toenail removed BEFORE they will do it? Today my 18yo son waited an hour before being seen to only be asked to leave because he had not paid first. This was not explained to him when I dropped him off and when he rang me and I spoke to the Doctor asking to pay after or over the phone was told NO. So I said that was holding a patient to ransom! Apparently that was questioning his principles and he now REFUSES to see my son. I drove to the practice and when I asked to speak to the Doctor and or Practice Manager they were unavailable but Leanne (Front desk lady) did her best to get them to discuss the situation with them but to no avail!!
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  Brad Ralph Added January 18, 2024

  ★ ☆ ☆ ☆ ☆
  Took my son to be examined today for a rash. After having a consultation with Dr ali he called Dr James in for a second opinion. Dr James started to talk down to me and my young son, he was very rude and sarcastic even belittling me. He made me very angry to the point where I lost my cool.
  I will never take my family to this clinic again, I'm absolutely disgusted. The ladies at the front desk are absolutely lovely though and very helpful.
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  Sam Jayne Added January 09, 2024

  ★ ☆ ☆ ☆ ☆
  I just got abused because I had said to the doctor that they had accidentally mistakenly wrote down the wrong dates on my referral letter that was all then the doctor started to come across angry by raising his voice at me and accusing me of questioning his profession witch was way out of line and also saying that I gotten the dates wrong and it was my fault, my partner then spoke up from the way the doctor was speaking to me witch bring me to tears he told us to get out!
  
  What a devastating experience never again.
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  27swank70 Added December 30, 2023

  ★ ★ ★ ★ ★
  Myself and my family have used this practice several times and yes you have to wait a while but the Drs are exceptional as are the receptionists.

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